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| Question ID 22930 | What is a RACI model used for? |
| Option A | Performance analysis |
| Option B | Recording configuration items |
| Option C | Monitoring services |
| Option D | Defining roles and responsibilities |
| Correct Answer | D |
| Question ID 22931 | The remediation plan should be evaluated at what point in the change lifecycle? |
| Option A | Before the change is approved |
| Option B | Immediately after the change has failed and needs to be backed out |
| Option C | After implementation but before the post implementation review |
| Option D | After the post implementation review has identified a problem with the change |
| Correct Answer | A |