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Question ID 22936

Access management is closely related to which other process?

Option A

Capacity management only

Option B

3rd line support

Option C

Information security management

Option D

Change management

Correct Answer D
Explanation


Question ID 22937

In which core ITIL publication can you find detailed descriptions of service catalogue management, information security management, and supplier management?

Option A

Service strategy

Option B

Service design

Option C

Service transition

Option D

v

Option E

Service operation

Correct Answer B
Explanation

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