READ Free Dumps For Exin- ITIL-F
| Question ID 22942 | Which of the following are sources of best practice? 1. Academic research 2. Internal experience 3. Industry practices |
| Option A | All of the above |
| Option B | 1 and 3 only |
| Option C | 1 and 2 only |
| Option D | D. 2 and 3 only |
| Correct Answer | A |
| Question ID 22943 | Which of these should a change model include? 1. The steps that should be taken to handle the change 2. Responsibilities; who should do what, including escalation 3. Timescales and thresholds for completion of the actions 4. Complaints procedures |
| Option A | 1, 2 and 3 only |
| Option B | All of the above |
| Option C | 1 and 3 only |
| Option D | 2 and 4 only |
| Correct Answer | A |