READ Free Dumps For Exin- ITIL-F
| Question ID 22944 | Which one of the following is NOT an objective of problem management? |
| Option A | Minimizing the impact of incidents that cannot be prevented |
| Option B | Preventing problems and resulting incidents from happening |
| Option C | Eliminating recurring incidents |
| Option D | Restoring normal service operation as quickly as possible |
| Correct Answer | D |
| Question ID 22945 | Which of the following statements about service asset and configuration management is/are CORRECT? 1. A configuration item (CI) can exits as part of any numbers other CIs at the same time 2. Choosing which CIs to record will depend on the level of control an organization wishes to exert |
| Option A | 1 only |
| Option B | 2 only |
| Option C | Both of the above |
| Option D | Neither of the above |
| Correct Answer | C |