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Question ID 22950

Ensuring that the confidentiality, integrity and availability of the services are maintained to the levels agreed on the Service Level Agreement (SLA) is the responsibility of which role?

Option A

The Service Level Manager

Option B

The Configuration Manager

Option C

The Change Manager

Option D

The Information Security Manager

Correct Answer D
Explanation


Question ID 22951

Identify the input to the Problem Management process.

Option A

Request for Change

Option B

Problem Resolution

Option C

Problem Resolution

Option D

New Known Errors

Correct Answer C
Explanation

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