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| Question ID 22946 | When should tests for a new service be designed? |
| Option A | At the same time as the service is designed |
| Option B | After the service has been designed, before the service is handed over to Service Transition |
| Option C | As part of Service Transition |
| Option D | Before the service is designed |
| Correct Answer | A |
| Question ID 22947 | Defining the processes needed to operate a new service is part of: |
| Option A | Service Design: Design the processes |
| Option B | Service Strategy: Develop the offerings |
| Option C | Service Transition: Plan and prepare for deployment |
| Option D | Service Operation: IT Operations Management |
| Correct Answer | A |