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Question ID 22866 | Which role is responsible for carrying out the activities of a process? |
Option A | Process owner |
Option B | Change manager |
Option C | Service manager |
Option D | Process practitioner |
Correct Answer | D |
Question ID 22867 | Which process or function is responsible for monitoring activities and events in the IT infrastructure? |
Option A | Service level management |
Option B | IT operations management |
Option C | Capacity management |
Option D | Incident management |
Correct Answer | B |