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Question ID 22872

Which two processes will contribute MOST to enabling effective problem detection?

Option A

Incident and financial management

Option B

Change and release and deployment management

Option C

Incident and event management

Option D

Knowledge and service level management

Correct Answer C
Explanation


Question ID 22873

Which of the following would be used to communicate a high level description of a major change that involved significant cost and risk to the organization?

Option A

Change proposal

Option B

Change policy

Option C

Service request

Option D

Risk register

Correct Answer A
Explanation

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