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Question ID 22880

What is the result of carrying out an activity, following a process or delivering an IT service known as?

Option A

Outcome

Option B

Incident

Option C

change

Option D

problem

Correct Answer A
Explanation


Question ID 22881

Which process is responsible for managing relationships with vendors?

Option A

Change management

Option B

Service portfolio management

Option C

Supplier management

Option D

Continual service improvement

Correct Answer C
Explanation

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