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Question ID 22884 | What is the name of the group that should review changes that must be implemented faster than the normal change process? |
Option A | Technical management |
Option B | Emergency change advisory board |
Option C | Urgent change board |
Option D | D. Urgent change authority |
Correct Answer | B |
Question ID 22885 | Which of the following is NOT an objective of service transition? |
Option A | To ensure that a service can be operated, managed and supported |
Option B | To provide training and certification in project management |
Option C | To provide quality knowledge and information about services and service assets |
Option D | To plan and manage the capacity and resource requirements to manage a release |
Correct Answer | B |