READ Free Dumps For Exin- ITIL-F
Question ID 22954 | Which part of ITIL provides guidance in adapting good practice for specific business environments and organizational strategies? |
Option A | The ITIL Complementary Guidance |
Option B | The Service Support book |
Option C | Pocket Guides |
Option D | The Service Strategy book |
Correct Answer | A |
Question ID 22955 | Who owns the specific costs and risks associated with providing a service? |
Option A | The Service Provider |
Option B | The Service Level Manager |
Option C | The Customer |
Option D | The Finance department |
Correct Answer | A |