READ Free Dumps For Exin- ITIL-F
| Question ID 22958 | Which is the BEST definition of a Configuration Item (CI)? |
| Option A | An item of hardware or software registered in the asset database |
| Option B | A collection of information used to describe a hardware or software item |
| Option C | An asset, service component or other item that is, or will be, under the control of Configuration Management |
| Option D | Information recorded by the Service Desk when an Incident is reported |
| Correct Answer | C |
| Question ID 22959 | Which model delivers a view of the services, assets and infrastructure? |
| Option A | Incident Model |
| Option B | Problem Model |
| Option C | Configuration Model |
| Option D | Change Model |
| Correct Answer | C |