READ Free Dumps For Exin- ITIL-F
| Question ID 22964 | Effective Service Transition can significantly improve a service provider's ability to handle high volumes of what? |
| Option A | Service level requests |
| Option B | Changes and Releases |
| Option C | Password resets |
| Option D | Incidents and Problems |
| Correct Answer | B |
| Question ID 22965 | Which is NOT a structure of service desk that is described in the ITIL service operation guidance? |
| Option A | Local |
| Option B | Centralized |
| Option C | Outsourced |
| Option D | Virtual |
| Correct Answer | C |