READ Free Dumps For Exin- ITIL-F
| Question ID 22966 | What type of change is pre-authorized, low risk, relatively common, and follows a procedure or work instruction? |
| Option A | A standard change |
| Option B | An emergency change |
| Option C | An internal change |
| Option D | A normal change |
| Correct Answer | A |
| Question ID 22967 | Which service catalogue view is considered beneficial when constructing relationship between services, SLAs, OLAs, and other underpinning agreements? |
| Option A | Service-based SLA view |
| Option B | Wholesale customer view |
| Option C | Retail customer view |
| Option D | Supporting services view |
| Correct Answer | D |