READ Free Dumps For Exin- ITIL-F
| Question ID 22924 | Which of the following are classed as stakeholders in service management? 1. Customers 2. Users 3. Suppliers |
| Option A | All of the above |
| Option B | 1 and 3 only |
| Option C | 1 and 2 only |
| Option D | 2 and 3 only |
| Correct Answer | A |
| Question ID 22925 | From the perspective of the service provider, what is the person or group who defines or and agrees their service targets known as? |
| Option A | User |
| Option B | Customer |
| Option C | Supplier |
| Option D | Administrator |
| Correct Answer | B |