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Question ID 22918

Which process is responsible for low risk, frequently occurring, low cost changes?

Option A

Demand management

Option B

Incident management

Option C

Release and deployment management

Option D

Request fulfillment

Correct Answer D
Explanation


Question ID 22919

Which function or process would provide staff to monitor events in an operations bridge?

Option A

Technical management

Option B

IT operations management

Option C

Request fulfillment

Option D

Applications management

Correct Answer b
Explanation

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