READ Free Dumps For Exin- ITIL-F
Question ID 22916 | What guidance does ITIL give on the frequency of production of service reporting? |
Option A | Service reporting intervals must be defined and agreed with the customers |
Option B | Reporting intervals should be set by the service provider |
Option C | Reports should be produced weekly |
Option D | Service reporting intervals must be the same for all services |
Correct Answer | A |
Question ID 22917 | Which one of the following does service metrics measure? |
Option A | Functions |
Option B | Maturity and cost |
Option C | Maturity and cost |
Option D | Infrastructure availability |
Correct Answer | C |