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READ Free Dumps For Exin- ITIL-F





Question ID 22916

What guidance does ITIL give on the frequency of production of service reporting?

Option A

Service reporting intervals must be defined and agreed with the customers

Option B

Reporting intervals should be set by the service provider

Option C

Reports should be produced weekly

Option D

Service reporting intervals must be the same for all services

Correct Answer A
Explanation


Question ID 22917

Which one of the following does service metrics measure?

Option A

Functions

Option B

Maturity and cost

Option C

Maturity and cost

Option D

Infrastructure availability

Correct Answer C
Explanation

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