READ Free Dumps For Exin- ITIL-F
| Question ID 22910 | What are underpinning contracts used to document? |
| Option A | The provision of IT services or business services by a service provider |
| Option B | The provision of goods and services by third party suppliers |
| Option C | Service levels that have been agreed between the internal service provider and their customer |
| Option D | Metrics and critical success factors (CSFs) for internal support teams |
| Correct Answer | B |
| Question ID 22911 | What are underpinning contracts used to document? |
| Option A | The provision of IT services or business services by a service provider |
| Option B | The provision of goods and services by third party suppliers |
| Option C | Service levels that have been agreed between the internal service provider and their customer |
| Option D | Metrics and critical success factors (CSFs) for internal support teams |
| Correct Answer | B |