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Question ID 22902

Which statement should NOT be part of the value proposition for Service Design?

Option A

Reduced total cost of ownership

Option B

Improved quality of service

Option C

Improved Service alignment with business goals

Option D

Better balance of technical skills to support live services

Correct Answer D
Explanation


Question ID 22903

What should a release policy include?

Option A

The process owner and process manager for each type of release

Option B

The roles and responsibilities for incident and problem resolution

Option C

The naming convention and expected frequency of each type of release

Option D

D. The naming convention for all configuration items (CI) recorded in the configuration management system (CMS)

Correct Answer B
Explanation

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