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Question ID 22902 | Which statement should NOT be part of the value proposition for Service Design? |
Option A | Reduced total cost of ownership |
Option B | Improved quality of service |
Option C | Improved Service alignment with business goals |
Option D | Better balance of technical skills to support live services |
Correct Answer | D |
Question ID 22903 | What should a release policy include? |
Option A | The process owner and process manager for each type of release |
Option B | The roles and responsibilities for incident and problem resolution |
Option C | The naming convention and expected frequency of each type of release |
Option D | D. The naming convention for all configuration items (CI) recorded in the configuration management system (CMS) |
Correct Answer | B |