READ Free Dumps For Exin- ITIL-F
| Question ID 22898 | The experiences, ideas, insights and values of individuals are examples of which level of understanding within knowledge management? |
| Option A | Data |
| Option B | Information |
| Option C | Knowledge |
| Option D | Governance |
| Correct Answer | C |
| Question ID 22899 | Which one of the following contains information that is passed to service transition to enable the implementation of a new service? |
| Option A | A service option |
| Option B | A service transition package (STP) |
| Option C | A service design package (SDP) |
| Option D | A service charter |
| Correct Answer | C |