READ Free Dumps For Exin- EX0-101
| Question ID 84 | To add value to the business, what are the four reasons to monitor and measure? |
| Option A | Validate; Direct; Justify; Improve |
| Option B | Evaluate; Diagnose; Justify; Intervene |
| Option C | Validate; Direct; Justify; Intervene |
| Option D | Evaluate; Direct; Justify; Improve |
| Correct Answer | c |
| Question ID 85 | Before embarking on the 7-step Continual Service Improvement (CSI) process, which of the following items need to be identified? |
| Option A | Business Objectives, IT Objectives, Process Metrics |
| Option B | Process Models, Goals and Objectives |
| Option C | Vision and Strategy, Tactical Goals and Operational Goals |
| Option D | Business and IT Strategy and Process Definitions |
| Correct Answer | c |