READ Free Dumps For Exin- EX0-101
| Question ID 90 | Which of the following is NOT an objective of problem management? |
| Option A | Minimizing the impact of incidents that cannot be prevented |
| Option B | Preventing problems and resulting incidents from happening |
| Option C | Eliminating recurring incidents |
| Option D | Restoring normal service operation as quickly as possible |
| Correct Answer | d |
| Question ID 91 | Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process? |
| Option A | The Request Fulfillment Process Manager |
| Option B | The Request Fulfillment Process Owner |
| Option C | The Service Desk Manager |
| Option D | The Service Manager |
| Correct Answer | b |