READ Free Dumps For Exin- EX0-101
| Question ID 92 | Which stage of the service lifecycle is MOST concerned with defining policies and objectives? |
| Option A | Service design |
| Option B | Service transition |
| Option C | Continual service improvement |
| Option D | Service operation |
| Correct Answer | a |
| Question ID 93 | Which of the following statements about processes is INCORRECT? |
| Option A | The output from a process has to conform to operational norms derived from business objectives |
| Option B | The objective of any IT process should be expressed in terms of business benefits and goals |
| Option C | A process may define policies, standards and guidelines |
| Option D | The definition of Process Control is "The activity of planning and regulating a process, with the objective of achieving Best Practice |
| Correct Answer | d |