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READ Free Dumps For Exin- EX0-101





Question ID 82

What is the entry point or the first level of the V model?

Option A

Service Solution

Option B

Customer / Business Needs

Option C

Service Release

Option D

Service Requirements

Correct Answer b
Explanation


Question ID 83

Which of the following are Service Desk organizational structures?

  1. Local Service Desk
  2. Virtual Service Desk
  3. IT Help Desk
  4. Follow the Sun
Option A

2, 3 and 4 only

Option B

 

1, 2 and 4 only

Option C

1, 2 and 3 only

Option D

1, 3 and 4 only

Correct Answer b
Explanation

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