READ Free Dumps For Exin- ITIL-F
| Question ID 22870 | Why are public frameworks, such as ITIL, attractive when compared to proprietary knowledge? |
| Option A | Proprietary knowledge may be difficult to adopt, replicate or transfer since it is often undocumented |
| Option B | Public frameworks are always cheaper to adopt |
| Option C | Public frameworks are prescriptive and tell you exactly what to do |
| Option D | Proprietary knowledge has been tested in a wide range of environments |
| Correct Answer | A |
| Question ID 22871 | Which of the following BEST describes service strategies value to the business? |
| Option A | Allows higher volumes of successful change |
| Option B | Reduction in unplanned costs through optimized handling of service outages |
| Option C | Reduction in the duration and frequency of service outages |
| Option D | Enabling the service provider to have a clear understanding of what levels of service will make their customers successful |
| Correct Answer | D |