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Question ID 22866

Which role is responsible for carrying out the activities of a process?

Option A

Process owner

Option B

Change manager

Option C

Service manager

Option D

Process practitioner

Correct Answer D
Explanation


Question ID 22867

Which process or function is responsible for monitoring activities and events in the IT infrastructure?

Option A

Service level management

Option B

IT operations management

Option C

Capacity management

Option D

Incident management

Correct Answer B
Explanation

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