READ Free Dumps For Exin- EX0-101
| Question ID 106 | Customer perceptions and business outcomes help to define what? |
| Option A | The value of a service |
| Option B | Governance |
| Option C | Total cost of ownership (TCO) |
| Option D | Key performance indicators (KPIs) |
| Correct Answer | a |
| Question ID 107 | Which Function would provide staff to monitor events in a Network Operations Centre? |
| Option A | IT Operations Management |
| Option B | Applications Management
|
| Option C | Service Desk |
| Option D | Technical Management |
| Correct Answer | a |