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Question ID 22528

Which of the following is the PRIMARY objective of an IT performance measurement process?

Option A

Minimize errors

Option B

Gather performance data

Option C

Establish performance baselines

Option D

Optimize performance

Correct Answer D
Explanation An IT performance measurement process can be used to optimize performance, measure and manage products/services, assure accountability and make budget decisions. Minimizing errors is an aspect of performance, but not the primary objective of performance management. Gathering performance data is a phase of IT measurement process and would be used to evaluate the performance against previously established performance baselines.


Question ID 22529

Which of the following risks could result from inadequate software baselining?

Option A

Scope creep

Option B

Sign-off delays

Option C

Software integrity violations

Option D

inadequate controls

Correct Answer A
Explanation A software baseline is the cut-off point in the design and development of a system beyond which additional requirements or modifications to the design do not or cannot occur without undergoing formal strict procedures for approval based on a businesscost -benefit analysis. Failure to adequately manage the requirements of a system through baselining can result in a number of risks. Foremost among these risks is scope creep, the process through which requirements change during development. ChoicesB , C and D may not always result, but choice A is inevitable.

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