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Question ID 22528 | Which of the following is the PRIMARY objective of an IT performance measurement process?
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Option A | Minimize errors
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Option B | Gather performance data
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Option C | Establish performance baselines
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Option D | Optimize performance
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Correct Answer | D |
Explanation An IT performance measurement process can be used to optimize performance, measure and manage products/services, assure accountability and make budget decisions. Minimizing errors is an aspect of performance, but not the primary objective of performance management. Gathering performance data is a phase of IT measurement process and would be used to evaluate the performance against previously established performance baselines.
Question ID 22529 | Which of the following risks could result from inadequate software baselining?
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Option A | Scope creep
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Option B | Sign-off delays
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Option C | Software integrity violations
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Option D | inadequate controls
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Correct Answer | A |
Explanation A software baseline is the cut-off point in the design and development of a system beyond which additional requirements or modifications to the design do not or cannot occur without undergoing formal strict procedures for approval based on a businesscost -benefit analysis. Failure to adequately manage the requirements of a system through baselining can result in a number of risks. Foremost among these risks is scope creep, the process through which requirements change during development. ChoicesB , C and D may not always result, but choice A is inevitable.