READ Free Dumps For CompTIA- 220-801
| Question ID 5628 | A technician realizes the problem Ann, a customer, is having before she is done explaining all the symptoms. Which of the following is the BEST action for the technician to take? |
| Option A | A. Continue listening to Ann’s explanation until she is finished then refer her to a website so she can find the proper resolution. |
| Option B | B. Ask Ann to repeat the problem and all the symptoms several times in order for the technician to verify all the facts. |
| Option C | C. Finish listening to Ann’s explanation without interrupting if it will not take an excessive amount of time. |
| Option D | D. Politely tell Ann that the technician knows the proper solution and that no further explanation is necessary. |
| Correct Answer | C |
| Question ID 5629 | Which of the following display types uses a charged gas method of illumination? |
| Option A | A. OLED |
| Option B | B. CRT |
| Option C | C. LED LCD |
| Option D | D. Plasma |
| Correct Answer | D |