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READ Free Dumps For Exin- EX0-101





Question ID 90

Which of the following is NOT an objective of problem management?

Option A

Minimizing the impact of incidents that cannot be prevented

Option B

Preventing problems and resulting incidents from happening

Option C

Eliminating recurring incidents

Option D

Restoring normal service operation as quickly as possible

Correct Answer d
Explanation


Question ID 91

Who is responsible for ensuring that the Request Fulfillment process is being performed according to the agreed and documented process?

Option A

The Request Fulfillment Process Manager

Option B

The Request Fulfillment Process Owner

Option C

The Service Desk Manager

Option D

The Service Manager

Correct Answer b
Explanation

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