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Question ID 21618

Among this agencys accreditation programs are accreditation for preferred provider
organizations (PPOs), health plan call centers, and case management organizations. This
agency classifies its standards as either shall standards or should standards.

Option A

American Accreditation HealthCare Commission/URAC (URAC)

Option B

Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

Option C

Community Health Accreditation Program (CHAP)

Option D

National Committee for Quality Assurance (NCQA)

Correct Answer A
Explanation


Question ID 21619

The paragraph below contains an incomplete statement. Select the answer choice
containing the term that correctly completes the paragraph.
Each quality standard used by a health plan is associated with quality indicators. A
______________ indicator is a form of aggregate data indicator that produces results that
fit within a specified range, such as the length of time to schedule an appointment.

Option A

yes/no

Option B

sentinel event

Option C

discrete variable

Option D

 continuous variable

Correct Answer D
Explanation

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